Responsible Gaming at Lotto Kangaroo

At Lotto Kangaroo, we are committed to promoting responsible gaming practices. We believe that playing the lottery should be an enjoyable form of entertainment, not a way to make money or solve financial problems.

Gambling should never be seen as a way to make money. The odds are designed so that, on average, players will lose more than they win. This is how lottery operators cover their costs and generate profits.

We encourage all our players to adopt a healthy approach to playing the lottery:

  • Play for entertainment, not as a way to make money
  • Set a budget before you play and stick to it
  • Never chase losses by playing more
  • Take regular breaks from playing
  • Don't play when you're upset, stressed, or depressed
  • Balance playing with other activities

Signs of Problem Gaming

It's important to recognize the signs that your lottery playing may be becoming problematic:

  • Spending more money than you can afford
  • Playing to escape problems or relieve feelings of helplessness, guilt, or depression
  • Lying to family members or others about how much you play
  • Neglecting work, education, or family commitments because of playing
  • Borrowing money or selling possessions to fund playing
  • Feeling irritable or restless when not playing
  • Chasing losses by continuing to play or increasing bets

If you recognize any of these signs in yourself or someone you know, please seek help from one of the resources listed below.

Responsible Gaming Guidelines

Set a Budget

Decide how much money you can afford to spend on lottery tickets each week or month. This should be money that you can afford to lose and won't impact your essential expenses.

Use our budget setting tools in your account to help manage your spending.

Set Time Limits

Decide how much time you want to spend on lottery activities and stick to it. Don't let playing interfere with your work, family time, or other activities.

Our platform allows you to set session reminders to help you keep track of time.

Never Chase Losses

If you've spent your budget without winning, accept the loss and wait until your next budgeted session to play again. Chasing losses often leads to bigger losses.

Remember that each draw is independent and past results don't affect future outcomes.

Help & Support Resources

Responsible Gambling Australia

National support services for problem gamblers and their families.

Phone: 1800 858 858

Visit Website

Problem Gambling Institute

Research and treatment center offering counseling and support programs.

Phone: 1800 633 635

Visit Website

BeGambleAware

Information and advice for those affected by gambling problems.

Phone: 1800 998 998

Visit Website

National Council on Problem Gambling

Advocacy organization for problem gamblers and their families.

Phone: 1800 522 4700

Visit Website

Our Responsible Gaming Tools

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much you spend on lottery tickets.

Transaction History

Review your complete transaction history to keep track of your spending and winnings.

Self-Exclusion

Take a break from playing by setting a temporary self-exclusion period, from one week to permanent.

Activity Statements

Receive regular statements summarizing your lottery activity to help you stay aware of your habits.

Session Reminders

Set up notifications to remind you how long you've been active on our platform.

Self-Assessment

Take our confidential self-assessment test to evaluate your playing habits and receive personalized feedback.

Need Help?

If you have concerns about your playing habits or need assistance with our responsible gaming tools, our support team is here to help.

Contact Support