We're here to help with any questions or concerns
Get help with your account, tickets, or general inquiries
[email protected]Response within 24 hours
Our customer support team is available:
Monday - Sunday: 8:00 AM - 10:00 PM AEST
Public Holidays: 10:00 AM - 6:00 PM AEST
Fill out the form below and we'll get back to you as soon as possible.
If you have concerns about our services that cannot be resolved through our customer support, you may contact our regulators:
Website: www.vcglr.vic.gov.au
For complaints about gambling services
Website: www.responsiblegambling.org.au
For responsible gambling support and resources
Website: www.problemgambling.org.au
For problem gambling counseling and support
For security reasons, we will never ask for your password, credit card details, or other sensitive information via email or phone. If you receive such requests, please report them to us immediately.
Remember: You must be 18 years or older to play. If you're experiencing problems with gambling, please visit our Responsible Gaming page for help and support resources.